Case Study
ERP System for Industrial Manufacturer
- Year
- 2023–2024
- Company
- European Construction Material Manufacturer
- Role
- UX/UI Designer
- Category
- Manufacturing
Problem
The old ERP system was slow, outdated, and difficult to use, causing significant challenges for the growing production demands. It was unable to handle the increasing volume of data, leading to inefficiencies, errors, and frustration for users. As the company expanded, the system became a bottleneck, hindering operational growth. It was clear that a redesign was needed to support the company’s future.
Process
Stakeholder Requirements
Worked closely with senior management to gather their specific needs and define the requirements for the redesign.
User Research
Conducted user research, including interviews with the employees who interacted with the system daily.
Iterative Testing
Implemented iterative testing and feedback loops throughout the process to continuously refine the system’s functionality.
Solution
We developed a streamlined, intuitive ERP system that simplified workflows and provided real-time access to important data through dashboards and grids. By modernizing the interface and optimizing performance, the system now enables users to manage production, sales, and customer data more effectively with fewer errors and faster response times.
Screens
Results
Faster Data Entry
Streamlined workflows sped up data entry, removing friction from the tasks users perform every day.
Better Decisions
Real-time insights through dashboards and grids improved decision-making across the organization.
Fewer User Errors
A clearer, modernized interface led to a notable reduction in user errors and more accurate data management.
Higher Productivity
Performance and usability enhancements boosted overall efficiency and employee productivity.
Learnings
I sharpened my skills in creating efficient, user-friendly interfaces and learned how to handle complex data visualization in ways that make it easy for users to digest and act on information quickly. I also improved my ability to align with team decisions. The biggest challenge was ensuring the new design addressed the legacy system’s limitations while keeping it scalable for future growth.